Every industry is tasked with the handling of sensitive information and the insurance industry is no exception.  Agencies and carriers alike collect personal and private information from their clients daily. Our clients are assuming that we are taking the necessary steps to protect that information.  Protecting our client’s information is one of the most critical responsibilities we have. 

State and federal regulations detail how agents and brokers are to accurately collect and protect client information every day. These state and federal regulations must be followed as well as best practice standards.

In the day to day, agencies might find it difficult to ensure that they are meeting the requirements and responsibilities laid out in the regulations.  As Big “I” members, you have some help in this arena. Agents Council for Technology (ACT), in cooperation with their carrier, vendor and agent members has created an Agency Cyber Guide.  This is a free member resource available to all Big “I” agency members. 

Included in the cyber guide are:

  • Cyber Strategy Roadmap
  • Regulations, Descriptions, Resources
  • Costs and Penalties for Noncompliance
  • Compliance and Protection Roadmap
  • Cyber Security Service Providers – High-Level and Detailed Vendor List

Also, available from ACT is a sample Cybersecurity Policy.  This sample policy allows an agency to insert their agency details and adapt the policy as their own.  

These resources are available to PIIAC/Big “I” Members.  To access the resources, click here.  You must log in to the website using your PIIAC website log in.

This article was published in the January 2020 edition of Colorado Insurance News (COIN). To view more articles and read the whole COIN, click here.

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